It is obviously a grim situation for you when you face “Mobile Network Not Available” issue while trying to call your mates time and again. The error mostly occurs in Samsung Galaxy series(Especially S3, S4, S5, S6, S6 Edge, S7 and S7 Edge) and it’s a famous mobile network related issue that is caused by OS malfunctioning. It is quite frustrating and you can’t help going out of it. Luckily! There are some handy solutions to fix this error. Most probably, you face this error while using Samsung Galaxy phones, but the users of other Android devices also complain for having the same issue often. Here is how you can fix this error.

Fix “Mobile Network Not Available" error

Choose Cellular Network Manually – See Below Instructions

If you face this issue, just repeat the network selection process once again to avoid it for the next time.

Open “Settings” menu.
Settings Menu

Look for “Wireless and Networks” category where you have to tap the option “More”.
More category

Now select “Mobile Networks”.
Mobile Networks Option

Click “Network Operators” and select “Manual”. Once you have done with it, restart your Android phone to get rid of this issue. Yes! Now it is working well.
Network Operators OptionSimilar error: How to Fix Not Registered on Network Error in Android

Fixing Improper Radio Signals Broadcasting – See Method

Sometimes you face this error because your Android phone broadcasts improper radio signals. To fix the issue just follow the below mentioned instructions.

Dial *#*#4636#*#* from your Android phone.
Dial code

There will appear a “Testing Menu”. Select “Phone Information” from the category.
Phone Information category

Now an option “Run Ping Test” will appear on the screen. Tap this option.
Run Ping test

Scroll down the page where you will see a drop down menu. Tap this menu to show its options. Now click “GSM Auto (PRL).
GSM Auto PRL option

Below will be the option “Turn Radio Off”. Select it and reboot your phone to work it effectively. Now you will get rid of the problem for sure.
Turn Off radio

Fix Firmware Problem

 Occasionally it is due to the firmware problem. When you update the firmware, it is automatically fixed. So what you need to do is to update your software.

Tap “Settings” and look for the option “About Phone” that lies at the bottom of the list usually.
About phone

Select “System Updates” to update your phone’s system.
System updates

If there are some updates available, you need to install and then reboot your phone. There will be no issue of “cellular network not available”.
Checking for updates

Factory Data Reset

 When no method is working well and you are still facing the same issue, another option you can try is to use “Factory Data Reset.”

Tap “Settings” and look for the category “Backup and Reset”.
Backup & Reset category

Once you get it, tap the option “Factory Data Reset” that lies at the bottom of the list usually. Once you have selected this option, wait for a while until it erases all data of the phone and reboots itself. Now it is for sure that this issue exists no more.
Factory Data Reset

Displacement of SIM Card

Sometimes your SIM card is not properly placed and you face no mobile network issue. To solve it, you should switch off your phone and remove battery and your SIM card. Now wait for at least five minutes and then place them again carefully. Switch on your mobile and see if it works well now.

AirPlane Mode

The users of Samsung Galaxy S5 often face this problem. They should enable the “Airplane Mode” on their devices. Then wait for a few seconds and disable “Airplane Mode” once again.
AirPlane off The reason behind doing this is sometimes your S5 is on a silent Airplane mode and it does not show on the screen. So, when you enable and disable it again, you will see all of the notifications and updates will start appearing on the screen as if they were blocked by Airplane Mode. Now your phone will be working well without this issue.

Boost Signal Strength of Your Android Phone

If none of the above discussed methods work for you, just try a third-party app to boost the signal strength of your phone’s network.

A freeware “Network Signal Speed Booster” is available on Google Play and it can do what you cannot imagine.
Signal Booster appIt can strengthen the signals of your phone’s network and you can get rid of the problem “Network Not Available” in no time.
Network Signal Speed booster

Enable Roaming

Whenever you are out of the network coverage area, you would face this issue while calling or sending messages. If it is so, make sure you have enabled your mobile network roaming service.

Open “Settings” menu.
Settings Menu

Under “Wireless & Network” category, there will be an option “More.” Select it to see its menu.
More category

Now select “Mobile Networks”.
Mobile Networks Option

Enable the option “Data Roaming” to fix this issue.
Data Roaming enabled

Fix for Verizon Users

Verizon users face this issue because of their wrong APN configurations, they can simply follow the below steps and can update their APN settings to resolve this issue.

Go to settings and tap on “More”, now tap on “Mobile Networks”.

Mobile Networks Configuration

Under this tab select “Access Point Names” and then choose your default “Verizon” saved configurations and fill the fields with given below details.

Access Point Names

Name Verizon
APN internet
Proxy Default
Port Default
Username Default
Password Default
Server blank
MMS Proxy blank
MMS Port 80
MCC 310
MNC 012
Authentication type not set
APN Type internet + mms
APN Protocol: Default
Bearer Default

Edit Access PointSave configurations and you’re done.


Q: I have Samsung Galaxy Note 3 and I am facing the error “Mobile Network Not Available.” How can I resolve the issue?

Ans: This error usually occurs in Samsung Galaxy phone series. You need to remove the battery and SIM card and insert them after a few minutes. It will surely work for Samsung Galaxy Note 3.

Q: My Samsung Galaxy S5 does not work often and I get this error frequently. Quite stuck and baffled after trying all of the above mentioned methods, but in vain. What to do now?

Ans: If you have tried all methods and no one is working well for you. Just try to replace your phone’s battery. If you can spend $40 on buying a new battery that will work for sure for Galaxy S5.

Q: I have Galaxy S3. On inserting my SIM card in SIM slot, it shows a message that no SIM is found and “Not registered on network”. Please help me.

Ans: It seems you need to check your IMEI number. It shows that you have a nulled IMEI and you can verify it by dialing *#06# from dialer. If your IMEI number appears as “0000” or anonymous, you need to remove this issue by using an appropriate method.

You can comment below to get solution to your problem related to this topic, we’ll try our best to add your query’s solution in this guide.

Related Available Fixes:



  1. I’m using ZTE Blade C310,having problem with network since yesterday it say network not available,and i’ve all methods mentioned.

  2. Huawei honor mediapad t1 8.0 tablet.
    Network problem in my tablet , it can not connect with 2G(GSM) network (Error: network is note available.plz try after some time).
    when i connect manually _ it shows network _ but can not connect (Error: network is note available .plz try after some time).
    3G network problem(WCDMA): when i am using internet _ network gone _ then I am off the mobile data switch & wait for few minutes _ network came back.
    & Airtel sim not working in my tablet _ it not working on 2G,3G network……

  3. I’m using MOTO E, It is not connecting to any network (either to Wifi or Sim). I reset the phone. In setting Mobile networks is not highlighting. Could you please suggest any remedy?

  4. I am receiving the mobile network not available message, can NOT make or receive calls or text for past 2 days. Never happened in the 4+yrs I’ve owned this phone. I have looked online how to fix & just like your fixes they all say go to mobile network & then” Network Operators”, my phone is a straighttalk galaxy 3 and does Not have that option 🙁 the only thing at all under mobile network is “Mobile Data”, thats it, nothing else at all on that screen?? What do I do please? I need to use my phone. Thanks

  5. Well as for the RADIO PROBLEM in my MOTO Z PLAY I put it in recovery mode (down volume+power) and then connected in PC I run ADB commands “fastboot erase momemst1” then (as for a dual SIM phone) “fastboot erase momemst2” and then “fastboot reboot”. After rebooting cmand everything worked fine.

  6. Dear, Andria Hankins , Hello this topic on “how to fix….” is very informative and easy to grasp, but I am also having problems with the WIFI not turning ON in my setting’s APP along with mobile networks in wireless & networks, both the WIFI on/off and mobile networks are not highlighting/responding. Is there a solution to fix this problem. I love my MOTO E, but sad to see, it in this state. Your help in this regard shall be appreciated. REGARDS…

  7. I have a slightly different issue… mobile network connects only for a few seconds and then disconnects on my nexus 5. it was working fine till last week.

  8. I purchased new vkworld t2mobile.problem is no network.I tried how to fix but no use???what to do please suggest me how to use my phone